1) How do I find the Serial Number on my filing cabinet?
2) How do I find the Serial Number on my safe or media cabinet?
3) What does it mean to be impact and explosion tested?
4) To what temperature are fire safes, filing cabinets, and media or data cabinet tested?
long will it take to get a file or safe once I place an
Answer: We maintain a quick ship program
for our most popular models and colors which can be shipped the next
business day. Please call your Schwab dealer for more information.
Back to top
all fire safe filing cabinets alike?
Answer: No, there are a lot of differences.
The Schwab design is recognized as being superior in appearance, security
and fire protection. At Schwab every file drawer is completely insulated,
making each one independently fire resistant. If a drawer is accidentally
left open and fire strikes, this feature will halt the spread of fire
throughout the entire file. The Schwab files also have an inner-steel
drawer jacket that prevents entry into a locked drawer from an unlocked
compartment. It also keeps insulation dust from contaminating your files.
One of the biggest differences in a Schwab file compared to others is
Insulite™, the most effective insulation in the industry. Insulite
provides maximum protection with thinner walls and less weight than
competitors' insulation. Because Insulite does not contain free water
it will not dry out and lose its ability to provide fire protection
over a period of time as compared to competitor’s files utilizing
gypsum as an insulating material. Gypsum being the same material as
that used in drywall, makes
it vulnerable to water and decomposition.
do I need a special product for computer media? Don't
fire files and safes protect everything from a fire
Answer: Fire resistant files and safes are available
with different ratings, because paper and media require
of protection. During a fire, paper is more durable than media
and can tolerate a wide range of humidity levels and
heat up to approximately
400°F before igniting. Media such as diskettes, CDs, and tapes cannot
survive either the higher temperature or the humidity levels found in
the paper rated products. They must be stored in an environment that
will stay below 125°F and 80% humidity in order to be protected.
Schwab media products are designed to meet these strict requirements.
do I need a fire safe file from
Schwab Corp? My standard files
are metal - they won't burn.
Answer: Standard metal files may not burn, but they
will directly conduct the fire's heat inside, where your records will
ignite and burn. In a sense, your metal files become incinerators.
the Fire resistant insulation ever lose it's
Answer: Only Schwab's unique, chemically dry insulation will maintain its effectiveness
over time, since it has no free water to evaporate.
Upon heat the Insulite
material goes through a reaction that generates moisture.
Some of our competitor’s insulation loses its effectiveness over time. All
insulation designated as "wet", "oven-baked" or "oven-dried" loses
its free water over time, thereby compromising its fire-resistant
these products theft or security rated?
Answer: Most Fire resistant products generally
use relatively light weight steel, which
in turn prevents the products from
attaining a security rating. However, Schwab’s
unparalleled seamless outer wrapper, sealed back
panel, and inner steel drawer vault, is the
only design that makes forced entry impossible to
conceal. Security locks are also useful if you want
to prevent someone from breaking into
your file or safe without leaving obvious physical
proof. We offer various Locking Options to increase
is the benefit of a product rated
UL Class 350 or 125 when most fires
of 350 degrees F or 125 degrees
Answer: The Underwriter's Laboratories class
rating signifies the maximum internal
temperature allowed during the fire
test. Depending on the length of
the UL fire test, the external
temperature to which the product is subjected
will range from 1550°F
to 2000°F; yet the internal temperatures
cannot exceed 350°F or 125°F- for paper
or computer media, respectively.
adequate is a fire safe product
rated for one
hour during a fire?
Answer: The UL one hour rating indicates that a sample was heated in a test furnace by UL for one hour at temperatures reaching 1700 degrees. As a necessary part of the test, when the furnace fire is extinguished, the sample must remain enclosed in the hot furnace until it cools enough to be handled. A typical fire burns at around 800°F.
As it passes through the building, the fire's intensity changes as flammable
items are consumed. Fires usually average only 20 minutes in any location.
This intense burn is comparable to the burn portion of the UL test.
After the flammable items are consumed in the fire, the overall temperature
decreases, leaving items inside the fire to absorb the radiant heat.
This part of the fire is comparable to the cool down portion of the
UL test. Depending on the product being tested, the cool down portion
of the test can last as long as 15-25 hours, during which the internal
temperature and humidity levels cannot exceed the standards set forth
by the test. Most products that fail the UL test fail during this cool
down period. Be wary of marketing hype that says "tested to UL standards" -
tested doesn't necessarily mean the product
passed the test. A one-hour rating means
the product will also survive the cool down
should I buy records protection products? After
Answer: Insurance can and will only cover the portion
of your losses that can be documented. Some records may be priceless
to your family, or imperative to the survival of your business, and
not easily reconstructed no matter what dollar amount insurance may
award you. Real insurance is the use of protection products that will
preserve rather than replace those valuable family keepsakes or business
a fire, how long should I wait to open the fire safe
filing cabinet or safe?
Answer: For maximum protection, please allow the
file or safe to cool completely, where you can comfortably rest your
hand on the product before opening. Artificially cooling the outside
by pouring water on the product will cool the surface temperature, but
may give a false impression of how cool the insides are, so use extreme
I reuse the Schwab Safe or Schwab Filing Cabinet
after a fire?
Answer: Once the product has been exposed to fire,
the insulation loses its protectiveness. There is no way to re-insulate
the product, and it should be discarded. If you are the original owner
of a Schwab file, record/media cabinet or safe, and have registered
the product with Schwab Corp., you may be entitled to a free product
replacement under our Limited Lifetime Replacement Warranty. Contact
your Schwab representative for further information.
12) Are Schwab products water rated?
Answer: Water protection is a legitimate concern for most businesses and their vital records. Large amounts of water from fire sprinkler systems may be released even when smoke or fire damage is minimal. Schwab's filing cabinet design includes features that discourage water entry such as a seamless outer jacket, a sealed back panel and interlocking drawer head and cabinet jambs. Schwab's Trident® line of fire files are the world's first to be ETL verified for water protection.
13)Since Schwab products are rated by UL for fire resistance, why not have UL verify your claims for water protection too?
Answer: Underwriters Laboratories does not currently define a test standard or a UL rating for water protection of fire files. In order to establish a viable, objective verification of water resistance in the absence of a UL standard, Schwab turned to Intertek for verification of its water protection claims. Intertek is the world's largest independent testing, inspection and certification partner with specific expertise in electrical product safety testing and benchmark performance testing. Intertek also verifies manufacturer's claims of product performance via the ETL Verified mark. Intertek was selected by Schwab to verify its claims of water protection because of their unique position as experts in both verifying performance, but also in evaluating and verifying the credibility and value of the test methods. In the absence of national standards, Intertek has established itself as a fair and critical evaluator of product conformance to realistic manufacturers' claims. Their performance testing has included verification of claims for companies such as Sentry®Safe for water rated products including chests, files and safes. Intertek is among the industry leaders in their scope of testing and accreditations. With more than 70 offices and laboratories on six continents, Intertek is considered to be a global leader.
Back to top
900 Linden Avenue
Rochester, NY 14625
Hours: Monday through Friday - 8:00 am to 5:00 pm EST